Step 1: Allegation is received
Allegation reports are received by our hotline staff either electronically or manually. Electronic reports filed through this website are automatically assigned a case number. All other reports are entered in our hotline database manually before a case number is assigned.
Step 2: Allegation is reviewed
Allegations are carefully reviewed to ensure all required information is included. A final review is conducted and the case remains open or is closed. Cases are closed when it is determined the allegation is either immaterial, previously investigated or not enough information was provided.
Step 3: Case is placed in an investigative queue
Approved cases are placed in an investigative queue, from which they are assigned to an investigator based on the complexity, nature and specifics of the allegations involved.
Step 4: Case is assigned for investigation
A case is assigned to an investigator. Depending on the complexity of the case, investigations can take a couple of weeks to several months to complete.
Step 5: Investigation findings are reported
Findings are summarized in a confidential report to the appropriate department/agency including the District Attorney for possible criminal prosecution.